Frequently asked questions

WHAT IS THE MINIMUM AGE FOR APPLYING FOR A LOAN?
18 years old

CAN I APPLY FOR A LOAN IF I AM UNEMPLOYED?
To obtain a loan from Mercury Credit OÜ, you must have permanent employment or another stable source of income.

IS IT POSSIBLE TO RECEIVE A MORTGAGE LOAN OUTSIDE OF TALLINN?
Yes, the collateral can be located anywhere in Estonia. The determining criterion is the collateral's sufficient market value relative to the loan amount.

CAN I GET A LOAN IF I HAVE PAYMENT ARREARS?
Having outstanding debts is not necessarily a barrier to receiving a loan. However, it is essential that the loan helps settle any existing debts.

HOW LONG DOES IT TAKE TO PROCESS A LOAN APPLICATION?
We process loan applications daily from 9:00 AM to 5:00 PM. Applications for loans secured by a car or real estate are reviewed within one business day.

IS EARLY REPAYMENT OF THE LOAN POSSIBLE?
Yes, loans can always be repaid early. For this, please fill out a digital application, sign it, and send it to info@merc.ee.

Our loan specialist will contact you within one business day.

CAN THE LOAN AMOUNT BE INCREASED?
If you have been following the payment schedule and now wish to increase the loan amount, it is possible, provided that your creditworthiness and the collateral's market value allow it.

WHAT KIND OF REAL ESTATE CAN BE USED AS COLLATERAL?
We are open to evaluating apartments, houses, land, or commercial and office buildings for suitability as collateral.

FOR WHAT PERIOD CAN A LOAN BE TAKEN?
The period for a loan secured by real estate can be up to 15 years. The period for a loan secured by a vehicle can be up to 5 years.

DO YOU ALSO ISSUE CASH LOANS?
No. The loan amount is transferred to the bank account specified by you.

IS A VALUATION REPORT OF THE PROPERTY REQUIRED AS COLLATERAL?
A valuation report certified by a real estate bureau within the last 6 months will speed up the response time but is not a prerequisite for applying for a loan. If necessary, our real estate experts can assess the collateral's value.

DO I NEED TO INSURE THE REAL ESTATE AS WELL?
According to the mortgage loan agreement, collateral insurance is mandatory. The borrower must provide Mercury Credit OÜ with an insurance policy within 7 days of signing the loan agreement. Mercury Credit OÜ must be listed as the beneficiary on the insurance policy. If the borrower does not provide Mercury Credit OÜ with an insurance policy or does not wish to arrange it, Mercury Credit OÜ has the right to arrange insurance on the borrower’s behalf and require payment of the insurance costs along with the next loan installment.

WHAT IS LOAN REFINANCING?
Loan refinancing means changing the current payment schedule. Loan refinancing allows you to switch your existing loan to a more "affordable" one, reducing the monthly payments by extending their term. If you have additional questions about loan refinancing, we are happy to answer them at 529 7617.

HOW CAN I CANCEL A LOAN AGREEMENT?
To cancel the agreement, you must submit a written cancellation request (electronically or on paper), which should include the following information:

Your name, personal identification code, loan agreement number, a statement on the cancellation of the agreement and early loan repayment, date of the statement, and signature.
You can cancel the agreement within 14 days from the loan issuance date.

IS THE INFORMATION I PROVIDE PROTECTED FROM THIRD PARTIES?
Yes. We do not share the information received with third parties, except in cases specified by law and the terms of personal data processing.